Privacy policy

Last updated: 18/08/2026

The Tidy Kitchen ("we," "us," "our") operates thetidykitchen.shop. This policy explains how we collect, use, and protect your personal data when you visit our site or make a purchase, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: The Tidy Kitchen
Address: 5 Gerrard Rd, London, N1 8AY, United Kingdom
Email: contact@thetidykitchen.shop
Phone: +44 20 7226 3266

2. Information We Collect

We collect the following types of personal data:

Contact information: name, email address, shipping/billing address, phone number
Order information: items purchased, order value (payment is processed securely by Shopify Payments — we do not store your full card details)
Technical data: IP address, browser type, device information, cookies

3. How We Collect Your Data

When you place an order
When you create an account or contact us
Automatically via cookies and similar technologies when you browse our site
Through Google Shopping ads, which help us understand which products shoppers are interested in

4. How We Use Your Data

We use your data to:

Process and fulfil your orders
Communicate with you about your order (confirmations, shipping updates)
Respond to customer service inquiries
Improve our website and product offerings
Comply with legal obligations (e.g. tax and accounting records)

We do not currently use your data for email marketing or remarketing advertising. If this changes in the future, we will update this policy accordingly.

5. Legal Basis for Processing

We process your data under the following legal bases:

Contract: to fulfil your order and provide customer service
Legitimate interest: to improve our services and prevent fraud
Legal obligation: to comply with tax, accounting, and consumer protection laws

6. Data Sharing

We share your data with trusted third parties who help us operate our store, including:

Shopify (our e-commerce platform, which processes and stores order/customer data)
Shopify Payments (our payment processor)
Google (for Shopping ads — Google may receive limited technical data such as browsing behaviour on our site to serve relevant product listings)
Shipping/courier companies, to deliver your order

We do not sell your personal data to third parties.

7. Cookies

Our site uses cookies to improve your browsing experience, remember your cart, and support essential site functions. You can control cookies through your browser settings. We do not currently use cookies for remarketing advertising.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including to comply with UK tax and accounting requirements — typically 6 years from the end of the relevant tax year.

9. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict processing
Request data portability

To exercise any of these rights, contact us at contact@thetidykitchen.shop.

10. Complaints

If you have concerns about how we handle your data, you can contact us directly, or lodge a complaint with the UK Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113